How to fix a blank iPhone screen, hopefully without a trip to the Apple store.
I had my first iPhone “fault” today – at least I thought it was a fault. A blank, black powerless screen with no sign of life. Some people report a white screen (it’s actually the same thing). Quite frightening, particularly if you don’t know what to do.
If you find yourself in possession of an iPhone with a screen that suddenly goes blank and becomes unresponsive, it could just be a very flat battery or there might be a bigger, more serious problem.
To eliminate the dead battery issue, it might just need plugging in! Make sure it’s not a faulty charge by using a new cable or a different charge. It probably isn’t the charger but you never know. If you were a gamer in the 1990’s, you probably remember blowing into the cartridge before plugging it in. Do that to your phone’s charge port, just in case there’s some debris stuck in there. If that’s not it, read on.
If you have an iPhone with a Blank Screen, here’s what to do:
Firstly, try performing a reset of the phone to see if that fixes it.
To perform a force restart on your iPhone, it’s a slightly different process depending on the device you own. If you have an iPhone X, iPhone 8 or iPhone 8 Plus, press the volume up key and release it quickly, then repeat with the volume down key. Next, press and hold the side button. If it worked you’ll see the Apple logo appear as if it was starting up.
iPhone 7 or iPhone 7 Plus
If you’ve got an iPhone 7 or iPhone 7 Plus, press and hold the side button and volume down buttons at the same time for 10 seconds. If it worked you’ll see the Apple logo appear as if it was starting up.
Models prior to the iPhone 7
On models prior to the iPhone 7, press and hold the home and top or side button, depending on which your phone has, for 10 seconds. You should see the Apple logo if the device successfully restarts.
If that doesn’t work, try to plug the device in for at least an hour. Make sure the power cord is in good shape and firmly plugged in and that there’s no debris in the charging port. Try another charger, or try that charger with another iPhone, if you have easy access to either.
Otherwise, you can attempt to force restart the phone. The way to do this varies by phone model. On an iPhone X, iPhone 8 or iPhone 8 Plus, quickly press the volume up key and release it, then do the same with the volume down key. Then, press and hold the side button. You should see the Apple logo appear if the phone restarts.
On an iPhone 7 or iPhone 7 Plus, press and hold the side button and volume down buttons together for 10 seconds. You should see the Apple logo appear if the phone restarts.
On an earlier model or on an iPad or iPod Touch, press and hold the home and top or side button, depending on which your phone has, for 10 seconds. You should see the Apple logo appear if the phone restarts.
If you still own an iPhone 3G, 3GS or iPhone 4
Press and hold down the Sleep/Wake button and the Home button simultaneously for at least 10 seconds. The screen will clear out and then the Apple Logo will appear on the black background. When the logo appears it means that the reset is done.
and, if all else fails, contact Apple for a repair or a replacement or use some of our recommended links for repairs: